{"id":38622,"date":"2021-06-21T16:11:43","date_gmt":"2021-06-21T15:11:43","guid":{"rendered":"https:\/\/www.cxtoday.com\/?p=38622"},"modified":"2022-05-09T21:34:02","modified_gmt":"2022-05-09T20:34:02","slug":"servicepower-adds-field-service-management-partnerships","status":"publish","type":"post","link":"https:\/\/www.cxtoday.com\/contact-center\/servicepower-adds-field-service-management-partnerships\/","title":{"rendered":"ServicePower Adds Field Service Management Partnerships"},"content":{"rendered":"<p><span data-contrast=\"auto\">Field service management software provider\u00a0<\/span><a href=\"https:\/\/www.servicepower.com\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">ServicePower<\/span><\/a><span data-contrast=\"auto\">\u00a0has announced an expansion of its partnership programme.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The\u00a0<\/span><a href=\"https:\/\/www.servicepower.com\/partners\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">programme<\/span><\/a><span data-contrast=\"auto\">\u00a0involves a network of\u00a0technological and consulting\u00a0companies working with ServicePower to operate field-based workforce solutions for field service\u00a0clients.\u00a0ServicePower said the partnerships were aimed at enhancing its vertical solutions and adding emerging technologies to its offering.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<blockquote><p><span data-contrast=\"auto\">&#8220;We know that having strategic partners can deliver real value to our clients, which is why we are thrilled to have developed such a strong partner program,&#8221; said\u00a0<\/span><b><span data-contrast=\"auto\">Frank Gelbart, chief executive officer, ServicePower<\/span><\/b><span data-contrast=\"auto\">. &#8220;We look forward to continuing to grow this program and enhancing our offerings that we bring to market.&#8221;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><\/blockquote>\n<h2><span data-contrast=\"auto\">Emerging Technologies\u00a0for Remote Assistance<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">ServicePower is duly partnering with the likes of\u00a0Procit\u00a0for on-demand knowledge management and\u00a0Streem\u00a0and Help Lightening for remote virtual assistance \u2013 the technology allowing technicians to interact with end-customers and troubleshoot repairs virtually.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<blockquote><p><span data-contrast=\"auto\">&#8220;Streem\u00a0is proud to partner with ServicePower as it supports field organisations with technology, tools, and data that are vital to help them stay ahead of the curve,&#8221; said\u00a0<\/span><b><span data-contrast=\"auto\">Ryan Fink, co-founder, chief executive officer of\u00a0Streem<\/span><\/b><span data-contrast=\"auto\">. &#8220;Through the use of\u00a0Streem&#8217;s\u00a0integrated virtual capabilities, in-field technicians will have the ability to improve customer experience and transform their business through innovation.&#8221;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><\/blockquote>\n<p><span data-contrast=\"none\">In the advisory and consulting services space, ServicePower further announced partners including\u00a0PwC, Field Service in Motion and Blumberg Advisory Group.<\/span><span data-contrast=\"auto\">\u00a0The company is also partnering with TRUCE Software, a provider of mobile safety and\u00a0productivity features for field technicians.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">&#8220;Mobile use is an essential part of the daily work of field\u00a0services teams and ensuring the\u00a0safest most productive mobile experience is critical,&#8221; said\u00a0<\/span><b><span data-contrast=\"none\">Pete\u00a0Plotas,\u00a0global vice president, alliances at TRUCE Software<\/span><\/b><span data-contrast=\"none\">. &#8220;We&#8217;re proud to partner with ServicePower, giving their customers the ability to enable the right mobile access to the right employee at the right time, by enforcing company policy automatically. This supports a culture of safety and enhances service delivery and the overall efficiency of organisations.&#8221;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Field service management software provider\u00a0ServicePower\u00a0has announced an expansion of its partnership programme.\u00a0 The\u00a0programme\u00a0involves a network of\u00a0technological and consulting\u00a0companies working with ServicePower to operate field-based workforce solutions for field service\u00a0clients.\u00a0ServicePower said the partnerships were aimed at enhancing its vertical solutions and adding emerging technologies to its offering.\u00a0 &#8220;We know that having strategic partners can deliver real [&hellip;]<\/p>\n","protected":false},"author":4058,"featured_media":38623,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[11850],"class_list":["post-38622","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-contact-center","tag-extended-reality","tag-helpdesk","tag-hybrid-work","tag-knowledge-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ServicePower Adds Field Service Management Partnerships - CX Today<\/title>\n<meta name=\"description\" content=\"CX Today covers news including Extended Reality, Helpdesk, Hybrid Work, Knowledge Management and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cxtoday.com\/contact-center\/servicepower-adds-field-service-management-partnerships\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ServicePower Adds Field Service Management Partnerships\" \/>\n<meta property=\"og:description\" content=\"CX Today covers news including Extended Reality, Helpdesk, Hybrid Work, Knowledge Management and more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cxtoday.com\/contact-center\/servicepower-adds-field-service-management-partnerships\/\" \/>\n<meta property=\"og:site_name\" content=\"CX Today\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CXTodayNews\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-06-21T15:11:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-05-09T20:34:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2021\/06\/Untitled-86.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"850\" \/>\n\t<meta property=\"og:image:height\" content=\"425\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"William Smith\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@dubjaysmith\" \/>\n<meta name=\"twitter:site\" content=\"@cxtodaynews\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"William Smith\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.cxtoday.com\/contact-center\/servicepower-adds-field-service-management-partnerships\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.cxtoday.com\/contact-center\/servicepower-adds-field-service-management-partnerships\/\"},\"author\":{\"name\":\"William Smith\",\"@id\":\"https:\/\/www.cxtoday.com\/#\/schema\/person\/c81c104b43f93d52cdd62ba7209e8453\"},\"headline\":\"ServicePower Adds Field Service Management Partnerships\",\"datePublished\":\"2021-06-21T15:11:43+00:00\",\"dateModified\":\"2022-05-09T20:34:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.cxtoday.com\/contact-center\/servicepower-adds-field-service-management-partnerships\/\"},\"wordCount\":334,\"publisher\":{\"@id\":\"https:\/\/www.cxtoday.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.cxtoday.com\/contact-center\/servicepower-adds-field-service-management-partnerships\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2021\/06\/Untitled-86.jpg\",\"keywords\":[\"Extended Reality\",\"Helpdesk\",\"Hybrid Work\",\"Knowledge Management\"],\"articleSection\":[\"Contact Center &amp; 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