{"id":45528,"date":"2022-08-11T11:52:32","date_gmt":"2022-08-11T10:52:32","guid":{"rendered":"https:\/\/www.cxtoday.com\/?p=45528"},"modified":"2022-08-11T11:52:32","modified_gmt":"2022-08-11T10:52:32","slug":"the-2022-global-consumer-trends-report-bruce-temkin","status":"publish","type":"post","link":"https:\/\/www.cxtoday.com\/tv\/the-2022-global-consumer-trends-report-bruce-temkin\/","title":{"rendered":"The 2022 Global Consumer Trends Report with Bruce Temkin"},"content":{"rendered":"<p><script src=\"https:\/\/www.buzzsprout.com\/1557728\/11121097-the-2022-global-consumer-trends-report-with-bruce-temkin.js?container_id=buzzsprout-player-11121097&#038;player=small\" type=\"text\/javascript\" charset=\"utf-8\"><\/script><\/p>\n<p>In this session, we discuss the following four trends, uncovered within The 2022 Global Consumer Trends Report:<\/p>\n<ol>\n<li><strong>Customers have had enough, and they are willing to walk away<\/strong><\/li>\n<li><strong>Organizations are tossing out their pre-2022 business plans<\/strong><\/li>\n<li><strong>Consumers will stop engaging, unless you take action<\/strong><\/li>\n<li><strong>Treat customers as people, not commodities<\/strong><\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=_2YIHhB8o80\">Watch and subscribe on YouTube.<\/a><\/p>\n<p>If you&#8217;re looking for more of the latest trends in the CX space, read our article: <a href=\"https:\/\/www.cxtoday.com\/loyalty-management\/5-critical-trends-changing-digital-customer-engagement\/\">5 Critical Trends Changing Digital Customer Engagement<\/a><\/p>\n<p><span class=\"style-scope yt-formatted-string\" dir=\"auto\">Thanks for watching, if you\u2019d like more like this, don\u2019t forget to\u00a0<a href=\"https:\/\/www.youtube.com\/channel\/UCZSpkvnZtjGc7UAP1r-MRoA\" target=\"_blank\" rel=\"noopener\">SUBSCRIBE<\/a>\u00a0to our channel.<\/span><\/p>\n<p>You can also join in the conversation on our\u00a0<a href=\"https:\/\/twitter.com\/cxtodaynews\">Twitter<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.linkedin.com\/company\/cxtoday\/\">LinkedIn<\/a>\u00a0pages.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this session, we discuss the following four trends, uncovered within The 2022 Global Consumer Trends Report: Customers have had enough, and they are willing to walk away Organizations are tossing out their pre-2022 business plans Consumers will stop engaging, unless you take action Treat customers as people, not commodities Watch and subscribe on YouTube. [&hellip;]<\/p>\n","protected":false},"author":4063,"featured_media":45529,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"video","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[61092,60908],"class_list":["post-45528","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-customer-engagement-platforms","category-tv","tag-customer-engagement-center","post_format-post-format-video","brands_to_track-qualtrics","editorial_type-interview","intent-discovery"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The 2022 Global Consumer Trends Report with Bruce Temkin - CX Today<\/title>\n<meta name=\"description\" content=\"CX Today covers CX TV news including Customer Engagement Center and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cxtoday.com\/tv\/the-2022-global-consumer-trends-report-bruce-temkin\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The 2022 Global Consumer Trends Report with Bruce Temkin\" \/>\n<meta property=\"og:description\" content=\"CX Today covers CX TV news including Customer Engagement Center and more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cxtoday.com\/tv\/the-2022-global-consumer-trends-report-bruce-temkin\/\" \/>\n<meta property=\"og:site_name\" content=\"CX Today\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CXTodayNews\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-11T10:52:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2022\/08\/consumer-trends-qualitrics-bruce-t-850.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"850\" \/>\n\t<meta property=\"og:image:height\" content=\"425\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Charlie Mitchell\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@cxtodaynews\" \/>\n<meta name=\"twitter:site\" content=\"@cxtodaynews\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Charlie Mitchell\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.cxtoday.com\/tv\/the-2022-global-consumer-trends-report-bruce-temkin\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.cxtoday.com\/tv\/the-2022-global-consumer-trends-report-bruce-temkin\/\"},\"author\":{\"name\":\"Charlie Mitchell\",\"@id\":\"https:\/\/www.cxtoday.com\/#\/schema\/person\/4deb7a9ecd0b93d7461a492a1b54b8b9\"},\"headline\":\"The 2022 Global Consumer Trends Report with Bruce Temkin\",\"datePublished\":\"2022-08-11T10:52:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.cxtoday.com\/tv\/the-2022-global-consumer-trends-report-bruce-temkin\/\"},\"wordCount\":117,\"publisher\":{\"@id\":\"https:\/\/www.cxtoday.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.cxtoday.com\/tv\/the-2022-global-consumer-trends-report-bruce-temkin\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2022\/08\/consumer-trends-qualitrics-bruce-t-850.jpg\",\"keywords\":[\"Customer Engagement Center\"],\"articleSection\":[\"Customer Engagement Platforms\",\"CX TV\"],\"inLanguage\":\"en-GB\",\"copyrightYear\":\"2022\",\"copyrightHolder\":{\"@id\":\"https:\/\/www.cxtoday.com\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.cxtoday.com\/tv\/the-2022-global-consumer-trends-report-bruce-temkin\/\",\"url\":\"https:\/\/www.cxtoday.com\/tv\/the-2022-global-consumer-trends-report-bruce-temkin\/\",\"name\":\"The 2022 Global Consumer Trends Report with Bruce Temkin - 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