{"id":47276,"date":"2023-02-13T15:00:11","date_gmt":"2023-02-13T15:00:11","guid":{"rendered":"https:\/\/www.cxtoday.com\/?p=47276"},"modified":"2025-10-19T09:27:32","modified_gmt":"2025-10-19T08:27:32","slug":"the-cx-awards-final-is-this-week-heres-what-you-can-expect","status":"publish","type":"post","link":"https:\/\/www.cxtoday.com\/event-news\/the-cx-awards-final-is-this-week-heres-what-you-can-expect\/","title":{"rendered":"The CX Awards Final Is Today: Here\u2019s What You Can Expect!"},"content":{"rendered":"<p><a href=\"https:\/\/awards.cxtoday.com\/attend\/\"><strong>Register to attend the final<\/strong><\/a> <strong>&#x1f449;<\/strong><\/p>\n<p>The CX Awards final is just around the corner, with almost 40 prominent tech providers from across the customer experience space competing for 11 prizes.<\/p>\n<p>Getting to this stage is a fantastic achievement in itself, with finalists wowing our judges with their ability to innovate and execute in their fields.<\/p>\n<p>Yet, each vendor is eager to secure the top prize, and they won\u2019t have to wait much longer to find out their fortunes. Indeed, <strong>we will announce the winners today at 16:00 GMT.<\/strong><\/p>\n<p>At the live event \u2013 which you can <a href=\"https:\/\/awards.cxtoday.com\/attend\/\"><strong>register to watch online<\/strong><\/a> \u2013 we will also reveal the shortlist and victors of our people awards. These include: CX Leader of the Year and Women in CX Technology.<\/p>\n<p>In addition, as our esteemed judges announce every winner, they\u2019ll offer insight into their reasoning and pinpoint what makes them unique.<\/p>\n<p>Meanwhile, our hosts \u2013 <strong>David Dungay, Editor in Chief at CX Today<\/strong>, and <strong>Clare Muscutt, Founder of Women in CX<\/strong> \u2013 will keep the show moving at a fast pace.<\/p>\n<p>Indeed, with 13 awards to give out in half an hour, the excitement and celebrations will come thick and fast.<\/p>\n<p>Yet, before you get your popcorn ready, here is a quick recap of the CX Awards 2023 finalists.<\/p>\n<h2>CX Awards 2023 Finalists<\/h2>\n<p>Here is the shortlist of finalists for the CX Awards 2023, excluding the CX Leader of the Year and Women in CX Technology awards.<\/p>\n<h4>Best Contact Center Platform<\/h4>\n<ul>\n<li>Cirrus Response<\/li>\n<li>Talkdesk<\/li>\n<li>UJET<\/li>\n<li>Vonage<\/li>\n<\/ul>\n<h4><strong>Best CRM Platform<\/strong><\/h4>\n<ul>\n<li>Content Guru<\/li>\n<li>Freshworks<\/li>\n<li>Pegasystems<\/li>\n<li>SugarCRM<\/li>\n<\/ul>\n<h4>Best RPA Platform<\/h4>\n<ul>\n<li>NICE<\/li>\n<li>Pegasystems<\/li>\n<li>SS&amp;C Blue Prism<\/li>\n<\/ul>\n<h4>Best Workforce Optimisation Platform<\/h4>\n<ul>\n<li>Calabrio<\/li>\n<li>Critizr<\/li>\n<li>Playvox<\/li>\n<\/ul>\n<h4>Best Conversational Analytics Platform<\/h4>\n<ul>\n<li>CallMiner<\/li>\n<li>Observe.AI<\/li>\n<li>Talkdesk<\/li>\n<\/ul>\n<h4>Best Loyalty Management Platform<\/h4>\n<ul>\n<li>Agilysys<\/li>\n<li>AskNicely<\/li>\n<li>Forsta<\/li>\n<li>Pushly<\/li>\n<\/ul>\n<h4>Best Use of AI<\/h4>\n<ul>\n<li>Ada<\/li>\n<li>Artifact<\/li>\n<li>LivePerson<\/li>\n<li>TCS OmniStore<\/li>\n<li>Yext<\/li>\n<\/ul>\n<h4>Best BPO<\/h4>\n<ul>\n<li>Bayview Technologies<\/li>\n<li>EXL Service<\/li>\n<li>Simplr<\/li>\n<li>Wipro<\/li>\n<\/ul>\n<h4>Best Customer Experience Team of the Year<\/h4>\n<ul>\n<li>TelXL<\/li>\n<li>Vodafone Idea<\/li>\n<li>Wipro<\/li>\n<\/ul>\n<h4>Most Innovative Product<\/h4>\n<ul>\n<li>Agilysys<\/li>\n<li>Bandwidth<\/li>\n<li>LivePerson<\/li>\n<li>TCS OmniStore<\/li>\n<li>UJET<\/li>\n<\/ul>\n<h4>Best CX Solution<\/h4>\n<ul>\n<li>Pegasystems<\/li>\n<li>TCS OmniStore<\/li>\n<li>Sinch<\/li>\n<li>UJET<\/li>\n<li>Vonage<\/li>\n<\/ul>\n<h2>We\u2019re Excited to Welcome You!<\/h2>\n<p>The CX Awards 2023 offers us the chance to pay tribute to some of the best technologies circling the customer experience space.<\/p>\n<p>Join us as we do so, find out which brands will take away the top prizes, and discover why these technologies are helping to set new standards in their respective fields.<\/p>\n<p>So, spread the word and \u2013 in just 30 minutes \u2013 gain a better understanding of the tech innovators leading the CX space.<\/p>\n<p>We look forward to welcoming you today and celebrating with our award winners.<\/p>\n<p><a href=\"https:\/\/awards.cxtoday.com\/attend\/\">Register now to secure your spot in the online audience<\/a>. You don\u2019t want to miss out!<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Register to attend the final &#x1f449; The CX Awards final is just around the corner, with almost 40 prominent tech providers from across the customer experience space competing for 11 prizes. Getting to this stage is a fantastic achievement in itself, with finalists wowing our judges with their ability to innovate and execute in their [&hellip;]<\/p>\n","protected":false},"author":4063,"featured_media":47305,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"video","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[11850,61014,61016,61092,55549,61096],"class_list":["post-47276","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-contact-center","category-crm","category-customer-analytics-intelligence","category-customer-engagement-platforms","category-event-news","category-workforce-engagement-management","tag-bpo","tag-event","tag-text-analytics","tag-voice-of-the-customer","post_format-post-format-video","brands_to_track-cx-today","editorial_type-news","intent-discovery"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The CX Awards Final Is Today: Here\u2019s What You Can Expect! 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