{"id":59655,"date":"2024-04-29T12:00:27","date_gmt":"2024-04-29T11:00:27","guid":{"rendered":"https:\/\/www.cxtoday.com\/?p=59655"},"modified":"2024-06-04T11:06:14","modified_gmt":"2024-06-04T10:06:14","slug":"achieving-next-gen-cx-with-customer-interactions-suite-from-tata-communications","status":"publish","type":"post","link":"https:\/\/www.cxtoday.com\/contact-center\/achieving-next-gen-cx-with-customer-interactions-suite-from-tata-communications\/","title":{"rendered":"Achieving Next Gen CX With Customer Interactions Suite From Tata Communications"},"content":{"rendered":"<p><iframe loading=\"lazy\" title=\"CX Today, Achieving Next Gen CX With Customer Interactions Suite From Tata Communications\" src=\"https:\/\/www.buzzsprout.com\/1557728\/14962148-achieving-next-gen-cx-with-customer-interactions-suite-from-tata-communications?client_source=small_player&amp;iframe=true\" width=\"100%\" height=\"73\" frameborder=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=rs8Q0YiQLM0\" target=\"_blank\" rel=\"noopener\">Watch on YouTube<\/a><\/p>\n<p><strong>CX Today&#8217;s Charlie Mitchell<\/strong> hosts <strong>Mauro Carobene, Vice President of the Customer Interactions Suite at Tata Communications<\/strong>.<\/p>\n<p>They deep dive on the Customer Interactions Suite from Tata Communications, which unifies CCaaS and CPaaS. In doing so, they discuss:<\/p>\n<ul>\n<li><strong>The benefits of an all-in-one offering<\/strong><\/li>\n<li><strong>The types of business the suite typically attracts<\/strong><\/li>\n<li><strong>What the recent acquisition of Kaleyra brings to the suite<\/strong><\/li>\n<li><strong>What&#8217;s next for the suite?<\/strong><\/li>\n<\/ul>\n<p>For more on the Customer Interactions Suite from Tata Communications, <a href=\"https:\/\/www.tatacommunications.com\/solutions\/customer-interaction-suite\/\" target=\"_blank\" rel=\"noopener\">visit Tata<\/a>.<\/p>\n<p>Thanks for watching. If you\u2019d like more like this, don\u2019t forget to\u00a0<a href=\"https:\/\/www.youtube.com\/channel\/UCZSpkvnZtjGc7UAP1r-MRoA\" target=\"_blank\" rel=\"noopener\">SUBSCRIBE<\/a>\u00a0to our channel.<\/p>\n<p>You can also join in the conversation on our\u00a0<a href=\"https:\/\/twitter.com\/cxtodaynews\" target=\"_blank\" rel=\"noopener\">Twitter<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.linkedin.com\/company\/cxtoday\/\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a>\u00a0pages.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Watch on YouTube CX Today&#8217;s Charlie Mitchell hosts Mauro Carobene, Vice President of the Customer Interactions Suite at Tata Communications. They deep dive on the Customer Interactions Suite from Tata Communications, which unifies CCaaS and CPaaS. In doing so, they discuss: The benefits of an all-in-one offering The types of business the suite typically attracts [&hellip;]<\/p>\n","protected":false},"author":4063,"featured_media":60719,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"video","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[11850,60908],"class_list":["post-59655","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-contact-center","category-tv","tag-ccaas","tag-cpaas","tag-video","post_format-post-format-video","brands_to_track-tata-communications","editorial_type-interview","intent-evaluation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Achieving Next Gen CX With Customer Interactions Suite From Tata Communications - CX Today<\/title>\n<meta name=\"description\" content=\"CX Today covers Contact Center &amp; 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