{"id":63228,"date":"2024-09-03T16:43:05","date_gmt":"2024-09-03T15:43:05","guid":{"rendered":"https:\/\/www.cxtoday.com\/?p=63228"},"modified":"2024-09-05T09:05:05","modified_gmt":"2024-09-05T08:05:05","slug":"dubber-assures-investors-the-business-is-stable-after-temporarily-ceasing-trading","status":"publish","type":"post","link":"https:\/\/www.cxtoday.com\/customer-analytics-intelligence\/dubber-assures-investors-the-business-is-stable-after-temporarily-ceasing-trading\/","title":{"rendered":"Dubber Assures Investors the Business Is Stable After Temporarily Ceasing Trading"},"content":{"rendered":"<p>Dubber has assured investors the business is stable despite ceasing trading for two days.<\/p>\n<p>Indeed, the cloud-based call recording software provider asked the Australian Stock Exchange to halt trading on Wednesday, August 28, and commence again on Friday, August 30.<\/p>\n<p>The vendor cited a pending announcement regarding &#8220;potential adjustments to its FY2023 financial statements&#8221; as its motivation.<\/p>\n<p>Dubber has now restated its FY2023 statement alongside its FY2022 earnings after spotting several irregularities in its accounting \u2013 some dating back to 2017.<\/p>\n<p>Sharing an example, <strong>Andrew Demery, Chief Financial Officer at Dubber<\/strong>, told investors during a webinar last week: &#8220;The major item we&#8217;ve identified is an under-provision for employment-related taxes, predominantly relating to 2022 and prior financial years.&#8221;<\/p>\n<p>Dubber must now pay this money back, with interest, as it aims to put a sordid chapter in its history behind it.<\/p>\n<p>That chapter opened with <a href=\"https:\/\/www.cxtoday.com\/data-analytics\/dubber-suspends-ceo-over-missing-26-6mn\/\" target=\"_blank\" rel=\"noopener\">the departure of Cofounder &amp; CEO Steve McGovern in March<\/a> after a $26.6MN blackhole came to light within its half-year 2023 earnings reports.<\/p>\n<p>On the news, Dubber stock tanked and has not recovered since. Indeed, shares now cost just AUD 0.03 \u2013 down over 98 percent from their pandemic peak.<\/p>\n<p>Moreover, financial analysts pushed <strong>Peter Pawlowitsch, Acting CEO of Dubber<\/strong>, on the need to secure new debt funding, with under $11MN in cash available and payables of approximately $21MN.<\/p>\n<p>The response: &#8220;We\u2019ll announce something once it&#8217;s signed,&#8221; as the CEO promised to address &#8220;perceived gaps in the balance sheet through various mechanisms.&#8221;<\/p>\n<p>That short response isn\u2019t a confidence booster. But, Dubber did report a &#8220;group revenue&#8221; increase of 30 percent year-over-year (YoY) \u2013 last quarter &#8211; while reducing direct costs by two percent.<\/p>\n<p>After referencing those better-than-expected numbers, Demery assured investors and customers that there\u2019s light at the end of the tunnel. He said:<\/p>\n<blockquote><p>The business is stable, and everyone is focused on delivering results. We\u2019re positive about the opportunities in front of us and appreciate your support.<\/p><\/blockquote>\n<p>While that may be true in the short term, Dubber faces the risk of increasing market competition as more tech vendors jump into the voice recording, recognition, and transcription space.<\/p>\n<p>After all, many new startups \u2013 leveraging generative AI (GenAI) \u2013 aim to record calls, turn them into data, and enrich that with AI. That&#8217;s Dubber&#8217;s bread and butter.<\/p>\n<p>However, that also has drawn more eyeballs onto the space, where the business remains a competitor often deployed to funnel more data from communications systems into the CRM.<\/p>\n<p>To maintain its market status, as more businesses leverage such cloud applications, Pawlowitsh recognizes the need to appoint a permanent CEO and is &#8220;working on that process.&#8221;<\/p>\n<p>Until then, he aims to further establish clarity, direction, and accountability within the team and recoup as much of that missing $26.6MN as possible.<\/p>\n<p>Indeed, Pawlowitsh confirmed how Dubber continues to pursue the &#8220;recovery of misappropriated funds&#8221;, recently lodging a claim with the Victoria Legal Fidelity Fund.<\/p>\n<p>As Dubber pushes to reach cash flow break-even, those funds could be crucial.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dubber has assured investors the business is stable despite ceasing trading for two days. Indeed, the cloud-based call recording software provider asked the Australian Stock Exchange to halt trading on Wednesday, August 28, and commence again on Friday, August 30. The vendor cited a pending announcement regarding &#8220;potential adjustments to its FY2023 financial statements&#8221; as [&hellip;]<\/p>\n","protected":false},"author":4063,"featured_media":63230,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[61016],"class_list":["post-63228","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-analytics-intelligence","tag-call-recording","tag-technology-media-and-telecoms","tag-user-experience","brands_to_track-dubber","editorial_type-news","intent-loyalty"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Dubber Assures Investors the Business Is Stable After Temporarily Ceasing Trading - CX Today<\/title>\n<meta name=\"description\" content=\"CX Today covers Customer Analytics &amp; 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