{"id":64670,"date":"2024-10-23T16:45:39","date_gmt":"2024-10-23T15:45:39","guid":{"rendered":"https:\/\/www.cxtoday.com\/?p=64670"},"modified":"2025-10-19T10:04:54","modified_gmt":"2025-10-19T09:04:54","slug":"webexone-24-umqua-banks-lightning-move-to-the-cloud-with-cisco","status":"publish","type":"post","link":"https:\/\/www.cxtoday.com\/contact-center\/webexone-24-umqua-banks-lightning-move-to-the-cloud-with-cisco\/","title":{"rendered":"WebexOne 24: Umpqua Bank\u2019s Lightning Move to the Cloud with Cisco"},"content":{"rendered":"

CX Today’s Tom Wright<\/strong> interviews Cisco VP Vinod Muthukrishnan<\/strong> and Umpqua Bank\u2019s Cameron Mitchell<\/strong> at WebexOne. <\/span>They discuss:<\/span><\/p>\n

1. The challenges Umpqua faced with its on-prem tech
\n<\/span>2. Why the migration had to be done at lightning
\n3. The benefits of the new cloud implementation<\/span><\/p>\n

Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel. You can also join in the conversation on our X and LinkedIn pages.<\/span><\/p>\n

For more Customer Experience tech news visit <\/span>https:\/\/www.cxtoday.com<\/a><\/span><\/p>\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

CX Today’s Tom Wright interviews Cisco VP Vinod Muthukrishnan and Umpqua Bank\u2019s Cameron Mitchell at WebexOne. They discuss: 1. The challenges Umpqua faced with its on-prem tech 2. Why the migration had to be done at lightning 3. The benefits of the new cloud implementation Thanks for watching, if you’d like more like this, don’t […]<\/p>\n","protected":false},"author":4044,"featured_media":64671,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"video","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[11850,55549,62065],"class_list":["post-64670","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-contact-center","category-event-news","category-security-privacy-compliance","tag-agent-assist","tag-artificial-intelligence","tag-ccaas","tag-event","tag-finance","tag-financial-services","tag-security-and-compliance","tag-virtual-agent","post_format-post-format-video","brands_to_track-cisco","brands_to_track-cisco-webex","brands_to_track-webex","editorial_type-interview","intent-evaluation"],"acf":[],"yoast_head":"\nWebexOne 24: Umpqua Bank\u2019s Lightning Move to the Cloud with Cisco - CX 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