{"id":68830,"date":"2025-03-27T11:47:06","date_gmt":"2025-03-27T11:47:06","guid":{"rendered":"https:\/\/www.cxtoday.com\/?p=68830"},"modified":"2025-03-27T11:59:27","modified_gmt":"2025-03-27T11:59:27","slug":"big-cx-update-miratech","status":"publish","type":"post","link":"https:\/\/www.cxtoday.com\/contact-center\/big-cx-update-miratech\/","title":{"rendered":"Big CX Update: Miratech"},"content":{"rendered":"<p><iframe loading=\"lazy\" title=\"CX Today, Big CX Update: Miratech\" src=\"https:\/\/www.buzzsprout.com\/1557728\/episodes\/16869104-big-cx-update-miratech?client_source=small_player&amp;iframe=true\" width=\"100%\" height=\"73\" frameborder=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=wG2ed9s5zs4\" target=\"_blank\" rel=\"noopener\">Watch on YouTube<\/a><\/p>\n<p><strong>CX Today&#8217;s Head of Content Susie Harrison<\/strong> hosts <strong>Matthew Ainsworth, Chief Revenue Officer at Miratech<\/strong>, for a deep dive into his professional background, life at Miratech, and what&#8217;s next for contact centers and CX.<\/p>\n<p>Matthew shares insights into Miratech\u2019s evolution in CX solutions, their innovative approach to cloud-based managed services, and how they\u2019re helping enterprises navigate the complexities of AI, cloud migration, and next-generation contact centers. From his passion for constant learning in a fast-evolving tech landscape to the unique, relentless culture at Miratech, Matthew offers a behind-the-scenes look at what drives the company forward.<\/p>\n<p>Thanks for watching. If you\u2019d like more content like this, don\u2019t forget to\u00a0<a href=\"https:\/\/www.youtube.com\/channel\/UCZSpkvnZtjGc7UAP1r-MRoA\" target=\"_blank\" rel=\"noopener\">SUBSCRIBE<\/a>\u00a0to our channel.<\/p>\n<p>You can also join the conversation on our\u00a0<a href=\"https:\/\/twitter.com\/cxtodaynews\" target=\"_blank\" rel=\"noopener\">X<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.linkedin.com\/company\/cxtoday\/\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a>\u00a0pages.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Watch on YouTube CX Today&#8217;s Head of Content Susie Harrison hosts Matthew Ainsworth, Chief Revenue Officer at Miratech, for a deep dive into his professional background, life at Miratech, and what&#8217;s next for contact centers and CX. Matthew shares insights into Miratech\u2019s evolution in CX solutions, their innovative approach to cloud-based managed services, and how [&hellip;]<\/p>\n","protected":false},"author":6422,"featured_media":68835,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"video","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[61749,11850,60908],"class_list":["post-68830","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-big-cx-update-tv","category-contact-center","category-tv","tag-artificial-intelligence","tag-ccaas","post_format-post-format-video","brands_to_track-miratech","editorial_type-interview","intent-evaluation","target_audience-dual"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Big CX Update: Miratech - CX Today<\/title>\n<meta name=\"description\" content=\"CX Today covers Contact Center &amp; 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