{"id":72005,"date":"2025-07-02T15:17:01","date_gmt":"2025-07-02T14:17:01","guid":{"rendered":"https:\/\/www.cxtoday.com\/?p=72005"},"modified":"2025-10-19T10:04:09","modified_gmt":"2025-10-19T09:04:09","slug":"nice-secures-a-big-ccaas-win-with-talktalk-enjoys-a-spike-in-sovereign-cloud-deployments","status":"publish","type":"post","link":"https:\/\/www.cxtoday.com\/tv\/nice-secures-a-big-ccaas-win-with-talktalk-enjoys-a-spike-in-sovereign-cloud-deployments\/","title":{"rendered":"NiCE Secures a Big CCaaS Win with TalkTalk, Enjoys a Spike in Sovereign Cloud Deployments"},"content":{"rendered":"<p><strong><a href=\"https:\/\/youtu.be\/fA9JSA5P4Cg\" target=\"_blank\" rel=\"noopener\">Watch on YouTube.\u00a0<\/a><\/strong><\/p>\n<p>CX Today&#8217;s Charlie Mitchell hosts<strong> Darren Rushworth, President of NiCE International.<\/strong><\/p>\n<p>The two recap on NiCE&#8217;s release of Mpower Agents, with Rushworth underscoring what sets NiCE&#8217;s latest big innovation apart.<\/p>\n<p>The conversation then pivots, with the pair discussing:<\/p>\n<h3>NiCE&#8217;s Latest Big CCaaS Win with TalkTalk<\/h3>\n<p>NiCE has secured its latest big deal with the prominent broadband provider TalkTalk. Rushmore explains how the company will leverage the NiCE CXone MPower platform to push its service experiences forward<\/p>\n<h3>The Spike in Sovereign Cloud Contact Center Deployments<\/h3>\n<p>As global enterprise rethink their security posture, sovereign cloud contact center deployments are becoming all the rage. The conversation unpacks this trend and its key drivers.<\/p>\n<h3>A Top Takeaway from NiCE Interactions International 2025<\/h3>\n<p>After a busy couple of days running around the event, Rushworth shares his top takeaway from the event. To find out what that is, you&#8217;ll have to watch the video .<\/p>\n<p>If you&#8217;re looking for more information about NiCE&#8217;s contact center solutions, visit: <a href=\"https:\/\/www.nice.com\/\" target=\"_blank\" rel=\"noopener\">www.nice.com<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Watch on YouTube.\u00a0 CX Today&#8217;s Charlie Mitchell hosts Darren Rushworth, President of NiCE International. The two recap on NiCE&#8217;s release of Mpower Agents, with Rushworth underscoring what sets NiCE&#8217;s latest big innovation apart. The conversation then pivots, with the pair discussing: NiCE&#8217;s Latest Big CCaaS Win with TalkTalk NiCE has secured its latest big deal [&hellip;]<\/p>\n","protected":false},"author":4063,"featured_media":72006,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"video","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[60908,62065],"class_list":["post-72005","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-tv","category-security-privacy-compliance","tag-ccaas","tag-cloud-contact-center","tag-security-and-compliance","tag-service-provider","post_format-post-format-video","brands_to_track-nice","editorial_type-news","intent-loyalty","target_audience-industry-professional"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>NiCE Secures a Big CCaaS Win with TalkTalk, Enjoys a Spike in Sovereign Cloud Deployments - CX Today<\/title>\n<meta name=\"description\" content=\"CX Today covers CX TV news including CCaaS, Cloud Contact Center, Security and Compliance, Service Provider and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cxtoday.com\/tv\/nice-secures-a-big-ccaas-win-with-talktalk-enjoys-a-spike-in-sovereign-cloud-deployments\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NiCE Secures a Big CCaaS Win with TalkTalk, Enjoys a Spike in Sovereign Cloud Deployments\" \/>\n<meta property=\"og:description\" content=\"CX Today covers CX TV news including CCaaS, Cloud Contact Center, Security and Compliance, Service Provider and more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cxtoday.com\/tv\/nice-secures-a-big-ccaas-win-with-talktalk-enjoys-a-spike-in-sovereign-cloud-deployments\/\" \/>\n<meta property=\"og:site_name\" content=\"CX Today\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CXTodayNews\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-02T14:17:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-19T09:04:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2025\/07\/NiCE_DRushworth_850.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Charlie Mitchell\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@cxtodaynews\" \/>\n<meta name=\"twitter:site\" content=\"@cxtodaynews\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Charlie Mitchell\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.cxtoday.com\/tv\/nice-secures-a-big-ccaas-win-with-talktalk-enjoys-a-spike-in-sovereign-cloud-deployments\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.cxtoday.com\/tv\/nice-secures-a-big-ccaas-win-with-talktalk-enjoys-a-spike-in-sovereign-cloud-deployments\/\"},\"author\":{\"name\":\"Charlie Mitchell\",\"@id\":\"https:\/\/www.cxtoday.com\/#\/schema\/person\/4deb7a9ecd0b93d7461a492a1b54b8b9\"},\"headline\":\"NiCE Secures a Big CCaaS Win with TalkTalk, Enjoys a Spike in Sovereign Cloud Deployments\",\"datePublished\":\"2025-07-02T14:17:01+00:00\",\"dateModified\":\"2025-10-19T09:04:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.cxtoday.com\/tv\/nice-secures-a-big-ccaas-win-with-talktalk-enjoys-a-spike-in-sovereign-cloud-deployments\/\"},\"wordCount\":188,\"publisher\":{\"@id\":\"https:\/\/www.cxtoday.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.cxtoday.com\/tv\/nice-secures-a-big-ccaas-win-with-talktalk-enjoys-a-spike-in-sovereign-cloud-deployments\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2025\/07\/NiCE_DRushworth_850.jpg\",\"keywords\":[\"CCaaS\",\"Cloud Contact Center\",\"Security and Compliance\",\"Service Provider\"],\"articleSection\":[\"CX TV\",\"Security, Privacy &amp; 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