{"id":72887,"date":"2025-08-12T14:37:13","date_gmt":"2025-08-12T13:37:13","guid":{"rendered":"https:\/\/www.cxtoday.com\/?p=72887"},"modified":"2025-10-19T09:15:04","modified_gmt":"2025-10-19T08:15:04","slug":"why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk","status":"publish","type":"post","link":"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/","title":{"rendered":"Why Government Contact Centers Are Embracing AI \u2013 And What Comes Next"},"content":{"rendered":"<p><a href=\"https:\/\/www.youtube.com\/watch?v=MPAONuboHAc\" target=\"_blank\" rel=\"noopener\">Watch on YouTube<\/a><\/p>\n<p>In this <strong>CX Today<\/strong> video interview, Deputy Editor Rhys Fisher speaks with <strong>Kyle Birker, Head of Sales Operations at ComputerTalk<\/strong>, about the rapidly growing adoption of AI in government contact centers.<\/p>\n<p>As citizens demand more convenience and availability from public services, AI is stepping in to transform how agencies respond \u2013 often under tight budgets and strict compliance needs. Governments around the world are finally catching up to the private sector in their use of AI \u2013 but not without major hurdles.<\/p>\n<p>We explore why public agencies are under pressure to modernize and how AI is reshaping service delivery. Key takeaways from the video:<\/p>\n<ul>\n<li><strong>Why surging citizen expectations are pushing government departments to adopt AI.<\/strong><\/li>\n<li><strong>The real-world use cases of AI in government contact centers, from chatbots to agent assist tools.<\/strong><\/li>\n<li><strong>How agencies can unlock 24\/7 services while freeing staff to focus on high-impact tasks.<\/strong><\/li>\n<li><strong>The triple challenge of data readiness, trust building, and regulatory compliance \u2013 and how to overcome it.<\/strong><\/li>\n<\/ul>\n<p>Kyle also discusses ComputerTalk\u2019s flexible ICE platform, which allows agencies to &#8220;bring their own framework&#8221; and deploy AI at their own pace, solving critical integration and security concerns.<\/p>\n<h2>Next Steps<\/h2>\n<p>Explore how ICE can fit your agency\u2019s AI strategy \u2013 <a href=\"https:\/\/www.computer-talk.com\/\" target=\"_blank\" rel=\"noopener\">visit ComputerTalk&#8217;s website<\/a> for platform details.<\/p>\n<p>Get in touch with ComputerTalk\u2019s public sector specialists to assess your data and readiness. Subscribe to CX Today for more expert insights on AI, contact centers, and digital government evolution.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Watch on YouTube In this CX Today video interview, Deputy Editor Rhys Fisher speaks with Kyle Birker, Head of Sales Operations at ComputerTalk, about the rapidly growing adoption of AI in government contact centers. As citizens demand more convenience and availability from public services, AI is stepping in to transform how agencies respond \u2013 often [&hellip;]<\/p>\n","protected":false},"author":4983,"featured_media":72888,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"video","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[11850,61016,60908],"class_list":["post-72887","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-contact-center","category-customer-analytics-intelligence","category-tv","tag-ai-agents","tag-artificial-intelligence","tag-chatbots","tag-generative-ai","post_format-post-format-video","brands_to_track-computer-talk","editorial_type-interview","intent-evaluation","target_audience-dual"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Government Contact Centers Are Embracing AI \u2013 And What Comes Next - CX Today<\/title>\n<meta name=\"description\" content=\"CX Today covers Contact Center &amp; Omnichannel\u200b news including AI Agents, Artificial Intelligence, Chatbots, Generative AI and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Government Contact Centers Are Embracing AI \u2013 And What Comes Next\" \/>\n<meta property=\"og:description\" content=\"CX Today covers Contact Center &amp; Omnichannel\u200b news including AI Agents, Artificial Intelligence, Chatbots, Generative AI and more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/\" \/>\n<meta property=\"og:site_name\" content=\"CX Today\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CXTodayNews\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-08-12T13:37:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-19T08:15:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2025\/08\/Why-Government-Contact-Centers-Are-Embracing-AI-\u2013-And-What-Comes-Next.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"850\" \/>\n\t<meta property=\"og:image:height\" content=\"425\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Rhys Fisher\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@cxtodaynews\" \/>\n<meta name=\"twitter:site\" content=\"@cxtodaynews\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Rhys Fisher\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/\"},\"author\":{\"name\":\"Rhys Fisher\",\"@id\":\"https:\/\/www.cxtoday.com\/#\/schema\/person\/8658137cddc02e8aa6da2b92ccf4a044\"},\"headline\":\"Why Government Contact Centers Are Embracing AI \u2013 And What Comes Next\",\"datePublished\":\"2025-08-12T13:37:13+00:00\",\"dateModified\":\"2025-10-19T08:15:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/\"},\"wordCount\":251,\"publisher\":{\"@id\":\"https:\/\/www.cxtoday.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2025\/08\/Why-Government-Contact-Centers-Are-Embracing-AI-\u2013-And-What-Comes-Next.jpg\",\"keywords\":[\"AI Agents\",\"Artificial Intelligence\",\"Chatbots\",\"Generative AI\"],\"articleSection\":[\"Contact Center &amp; Omnichannel\u200b\",\"Customer Analytics &amp; Intelligence\",\"CX TV\"],\"inLanguage\":\"en-GB\",\"copyrightYear\":\"2025\",\"copyrightHolder\":{\"@id\":\"https:\/\/www.cxtoday.com\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/\",\"url\":\"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/\",\"name\":\"Why Government Contact Centers Are Embracing AI \u2013 And What Comes Next - CX Today\",\"isPartOf\":{\"@id\":\"https:\/\/www.cxtoday.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2025\/08\/Why-Government-Contact-Centers-Are-Embracing-AI-\u2013-And-What-Comes-Next.jpg\",\"datePublished\":\"2025-08-12T13:37:13+00:00\",\"dateModified\":\"2025-10-19T08:15:04+00:00\",\"description\":\"CX Today covers Contact Center &amp; Omnichannel\u200b news including AI Agents, Artificial Intelligence, Chatbots, Generative AI and more.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/#primaryimage\",\"url\":\"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2025\/08\/Why-Government-Contact-Centers-Are-Embracing-AI-\u2013-And-What-Comes-Next.jpg\",\"contentUrl\":\"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2025\/08\/Why-Government-Contact-Centers-Are-Embracing-AI-\u2013-And-What-Comes-Next.jpg\",\"width\":850,\"height\":425,\"caption\":\"Why Government Contact Centers Are Embracing AI \u2013 And What Comes Next\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.cxtoday.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Contact Center &amp; Omnichannel\u200b\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.cxtoday.com\/#website\",\"url\":\"https:\/\/www.cxtoday.com\/\",\"name\":\"CX Today\",\"description\":\"Customer Experience Technology News\",\"publisher\":{\"@id\":\"https:\/\/www.cxtoday.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.cxtoday.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.cxtoday.com\/#organization\",\"name\":\"CX Today\",\"url\":\"https:\/\/www.cxtoday.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.cxtoday.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2022\/03\/CX_Today_FullLogo.png\",\"contentUrl\":\"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2022\/03\/CX_Today_FullLogo.png\",\"width\":2606,\"height\":1154,\"caption\":\"CX Today\"},\"image\":{\"@id\":\"https:\/\/www.cxtoday.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/CXTodayNews\/\",\"https:\/\/x.com\/cxtodaynews\",\"https:\/\/www.linkedin.com\/company\/69192959\/\",\"https:\/\/www.youtube.com\/channel\/UCZSpkvnZtjGc7UAP1r-MRoA\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.cxtoday.com\/#\/schema\/person\/8658137cddc02e8aa6da2b92ccf4a044\",\"name\":\"Rhys Fisher\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.cxtoday.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3f343531884f01a524078c0707db60820463a470a442a647423a53c783b60296?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3f343531884f01a524078c0707db60820463a470a442a647423a53c783b60296?s=96&d=mm&r=g\",\"caption\":\"Rhys Fisher\"},\"url\":\"https:\/\/www.cxtoday.com\/author\/rhys-fisher\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Why Government Contact Centers Are Embracing AI \u2013 And What Comes Next - CX Today","description":"CX Today covers Contact Center &amp; Omnichannel\u200b news including AI Agents, Artificial Intelligence, Chatbots, Generative AI and more.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/","og_locale":"en_GB","og_type":"article","og_title":"Why Government Contact Centers Are Embracing AI \u2013 And What Comes Next","og_description":"CX Today covers Contact Center &amp; Omnichannel\u200b news including AI Agents, Artificial Intelligence, Chatbots, Generative AI and more.","og_url":"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/","og_site_name":"CX Today","article_publisher":"https:\/\/www.facebook.com\/CXTodayNews\/","article_published_time":"2025-08-12T13:37:13+00:00","article_modified_time":"2025-10-19T08:15:04+00:00","og_image":[{"width":850,"height":425,"url":"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2025\/08\/Why-Government-Contact-Centers-Are-Embracing-AI-\u2013-And-What-Comes-Next.jpg","type":"image\/jpeg"}],"author":"Rhys Fisher","twitter_card":"summary_large_image","twitter_creator":"@cxtodaynews","twitter_site":"@cxtodaynews","twitter_misc":{"Written by":"Rhys Fisher","Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/#article","isPartOf":{"@id":"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/"},"author":{"name":"Rhys Fisher","@id":"https:\/\/www.cxtoday.com\/#\/schema\/person\/8658137cddc02e8aa6da2b92ccf4a044"},"headline":"Why Government Contact Centers Are Embracing AI \u2013 And What Comes Next","datePublished":"2025-08-12T13:37:13+00:00","dateModified":"2025-10-19T08:15:04+00:00","mainEntityOfPage":{"@id":"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/"},"wordCount":251,"publisher":{"@id":"https:\/\/www.cxtoday.com\/#organization"},"image":{"@id":"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/#primaryimage"},"thumbnailUrl":"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2025\/08\/Why-Government-Contact-Centers-Are-Embracing-AI-\u2013-And-What-Comes-Next.jpg","keywords":["AI Agents","Artificial Intelligence","Chatbots","Generative AI"],"articleSection":["Contact Center &amp; Omnichannel\u200b","Customer Analytics &amp; Intelligence","CX TV"],"inLanguage":"en-GB","copyrightYear":"2025","copyrightHolder":{"@id":"https:\/\/www.cxtoday.com\/#organization"}},{"@type":"WebPage","@id":"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/","url":"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/","name":"Why Government Contact Centers Are Embracing AI \u2013 And What Comes Next - CX Today","isPartOf":{"@id":"https:\/\/www.cxtoday.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/#primaryimage"},"image":{"@id":"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/#primaryimage"},"thumbnailUrl":"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2025\/08\/Why-Government-Contact-Centers-Are-Embracing-AI-\u2013-And-What-Comes-Next.jpg","datePublished":"2025-08-12T13:37:13+00:00","dateModified":"2025-10-19T08:15:04+00:00","description":"CX Today covers Contact Center &amp; Omnichannel\u200b news including AI Agents, Artificial Intelligence, Chatbots, Generative AI and more.","breadcrumb":{"@id":"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/#primaryimage","url":"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2025\/08\/Why-Government-Contact-Centers-Are-Embracing-AI-\u2013-And-What-Comes-Next.jpg","contentUrl":"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2025\/08\/Why-Government-Contact-Centers-Are-Embracing-AI-\u2013-And-What-Comes-Next.jpg","width":850,"height":425,"caption":"Why Government Contact Centers Are Embracing AI \u2013 And What Comes Next"},{"@type":"BreadcrumbList","@id":"https:\/\/www.cxtoday.com\/contact-center\/why-government-contact-centers-are-embracing-ai-and-what-comes-next-computertalk\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.cxtoday.com\/"},{"@type":"ListItem","position":2,"name":"Contact Center &amp; Omnichannel\u200b"}]},{"@type":"WebSite","@id":"https:\/\/www.cxtoday.com\/#website","url":"https:\/\/www.cxtoday.com\/","name":"CX Today","description":"Customer Experience Technology News","publisher":{"@id":"https:\/\/www.cxtoday.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.cxtoday.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.cxtoday.com\/#organization","name":"CX Today","url":"https:\/\/www.cxtoday.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.cxtoday.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2022\/03\/CX_Today_FullLogo.png","contentUrl":"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2022\/03\/CX_Today_FullLogo.png","width":2606,"height":1154,"caption":"CX Today"},"image":{"@id":"https:\/\/www.cxtoday.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/CXTodayNews\/","https:\/\/x.com\/cxtodaynews","https:\/\/www.linkedin.com\/company\/69192959\/","https:\/\/www.youtube.com\/channel\/UCZSpkvnZtjGc7UAP1r-MRoA"]},{"@type":"Person","@id":"https:\/\/www.cxtoday.com\/#\/schema\/person\/8658137cddc02e8aa6da2b92ccf4a044","name":"Rhys Fisher","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.cxtoday.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/3f343531884f01a524078c0707db60820463a470a442a647423a53c783b60296?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3f343531884f01a524078c0707db60820463a470a442a647423a53c783b60296?s=96&d=mm&r=g","caption":"Rhys Fisher"},"url":"https:\/\/www.cxtoday.com\/author\/rhys-fisher\/"}]}},"_links":{"self":[{"href":"https:\/\/www.cxtoday.com\/wp-json\/wp\/v2\/posts\/72887","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cxtoday.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cxtoday.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cxtoday.com\/wp-json\/wp\/v2\/users\/4983"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cxtoday.com\/wp-json\/wp\/v2\/comments?post=72887"}],"version-history":[{"count":2,"href":"https:\/\/www.cxtoday.com\/wp-json\/wp\/v2\/posts\/72887\/revisions"}],"predecessor-version":[{"id":72891,"href":"https:\/\/www.cxtoday.com\/wp-json\/wp\/v2\/posts\/72887\/revisions\/72891"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cxtoday.com\/wp-json\/wp\/v2\/media\/72888"}],"wp:attachment":[{"href":"https:\/\/www.cxtoday.com\/wp-json\/wp\/v2\/media?parent=72887"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cxtoday.com\/wp-json\/wp\/v2\/categories?post=72887"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}