{"version":"1.0","provider_name":"CX Today","provider_url":"https:\/\/www.cxtoday.com","author_name":"Rebekah Carter","author_url":"https:\/\/www.cxtoday.com\/author\/rebekahcarter231yahoo-co-uk\/","title":"Personalization in Travel: How Berlin Airport Turns Data and AI Into Real Passenger Value","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"0qXFUnDdJj\"><a href=\"https:\/\/www.cxtoday.com\/service-management-connectivity\/personalization-in-travel-how-berlin-airport-turns-data-and-ai-into-real-passenger-value\/\">Personalization in Travel: How Berlin Airport Turns Data and AI Into Real Passenger Value<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.cxtoday.com\/service-management-connectivity\/personalization-in-travel-how-berlin-airport-turns-data-and-ai-into-real-passenger-value\/embed\/#?secret=0qXFUnDdJj\" width=\"600\" height=\"338\" title=\"&#8220;Personalization in Travel: How Berlin Airport Turns Data and AI Into Real Passenger Value&#8221; &#8212; CX Today\" data-secret=\"0qXFUnDdJj\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2025\/10\/Untitled-design-2.png","thumbnail_width":850,"thumbnail_height":425,"description":"CX Today covers Service Management &amp; Connectivity news including AI Agent, Artificial Intelligence, Automation, Conversational AI, Customer Engagement Platform, Digital Transformation, Generative AI, Knowledge Management, Self Service, Transportation, Travel and Hospitality, User Experience, Virtual Agent, Virtual Assistant, Voice of the Customer and more."}