{"version":"1.0","provider_name":"CX Today","provider_url":"https:\/\/www.cxtoday.com","author_name":"Rob Scott","author_url":"https:\/\/www.cxtoday.com\/author\/rob-scottuctoday-com\/","title":"No More Boxes: Webex\u2019s Open Approach to Customer Experience Integration","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"n3cs4Sb3wV\"><a href=\"https:\/\/www.cxtoday.com\/contact-center\/no-more-boxes-webexs-open-approach-to-customer-experience-integration\/\">No More Boxes: Webex\u2019s Open Approach to Customer Experience Integration<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.cxtoday.com\/contact-center\/no-more-boxes-webexs-open-approach-to-customer-experience-integration\/embed\/#?secret=n3cs4Sb3wV\" width=\"600\" height=\"338\" title=\"&#8220;No More Boxes: Webex\u2019s Open Approach to Customer Experience Integration&#8221; &#8212; CX Today\" data-secret=\"n3cs4Sb3wV\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2025\/10\/vinod-tuesday-thumbnail.jpg","thumbnail_width":850,"thumbnail_height":425,"description":"At WebexOne 2025, Cisco\u2019s Vinod Muthukrishnan reveals how Webex Customer Experience is redefining AI Quality Management, AI Agents, and integrations with Salesforce, Amazon Lex, and Epic. Discover how \u201cConnected Intelligence\u201d is transforming supervisors, agents, and customer journeys."}