{"version":"1.0","provider_name":"CX Today","provider_url":"https:\/\/www.cxtoday.com","author_name":"Rhys Fisher","author_url":"https:\/\/www.cxtoday.com\/author\/rhys-fisher\/","title":"Sabio\u2019s Big CX Update: AI, Customer-Centricity & The Future of Contact Centers","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"cqEB8S8WXk\"><a href=\"https:\/\/www.cxtoday.com\/contact-center\/ai-in-customer-experience-sabio\/\">Sabio\u2019s Big CX Update: AI, Customer-Centricity &#038; The Future of Contact Centers<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.cxtoday.com\/contact-center\/ai-in-customer-experience-sabio\/embed\/#?secret=cqEB8S8WXk\" width=\"600\" height=\"338\" title=\"&#8220;Sabio\u2019s Big CX Update: AI, Customer-Centricity &#038; The Future of Contact Centers&#8221; &#8212; CX Today\" data-secret=\"cqEB8S8WXk\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/www.cxtoday.com\/wp-content\/uploads\/2025\/08\/Sabios-Big-CX-Update-AI-Customer-Centricity-The-Future-of-Contact-Centers.jpg","thumbnail_width":850,"thumbnail_height":425,"description":"CX Today covers Contact Center &amp; Omnichannel\u200b news including AI Agents, Artificial Intelligence, CCaaS, Virtual Agent and more. Discover how Sabio leverages AI in customer experience to deliver ROI, transform contact centers, and create brilliant CX every time."}